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Registered Nurse Contact Center Navigator

Company: VirtualVocations
Location: Rochester
Posted on: October 12, 2024

Job Description:

A company is looking for a Contact Center Navigator (RN) to provide care coordination and health education through telephonic and electronic communication.
Key Responsibilities

Conduct initial health assessments and triage members to clinical specialists
Facilitate enrollment in services through outbound and inbound member contact
Complete accurate documentation of member interactions in the health record

Required Qualifications

Bachelor's degree in nursing, behavioral science, or a related field
Active RN licensure preferred
Two years of experience in counseling, clinical assessment, or care coordination
Bilingual in Spanish is a bonus
Knowledge of workplace benefits and insurance reimbursement

Keywords: VirtualVocations, Brooklyn Park , Registered Nurse Contact Center Navigator, Healthcare , Rochester, Minnesota

Click here to apply!

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