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46898-4821 - Technical Support Analyst

Location: Minneapolis
Posted on: November 4, 2024

Job Description:

Requisition # : 46898-4821
Start Date : 1/19/2015
End Date : 7/17/2015
Over Time Allowed : No
Interview Type : Interview
Travel : No Travel Required
Environment : Call Center
Schedule : Typical 8 Hour/Day
Dress Code : Business Casual
Work Location : Columbia Heights, MN 55421
Labor Category : IT
Job Family : Infrastructure
Job Title : Tech Support Analyst (Help Desk)

Job Duties :
-Administer computer accounts and passwords
-Analyzes situations and data requirements

Required:
*Education Level: Undergraduate Degree
*Oral Communication: Excellent
*Written Communication: Excellent

Request Notes :
*This contract length will be anywhere from 4-6 months.

Description of Account Administration position:
*Primary responsibilities of this Accounts Administration position will be to create new user network accounts from a major acquisition taking place, part of this process will be to research failed new user network account creations.
*This includes but not limited to: create, modify, and revoke accounts
• New Employee, contractor and vendor partner network account creation, conversion, and reactivation.
• Processing of account terminations.
• Administer Remote Access accounts
• 1+ years of experience in an Account Administrative environment.
• Experience with Windows 7 / XP, Outlook
• Active directory
• Ability to work in a fast paced environment. Can quickly adapt to a changing environment, works well independently and as a team player.
• Troubleshooting and problem solving skills. Ability to quickly analyze and determine severity of problems.
• Customer service, communication, problem-solving, analytical, troubleshooting, team work and good prioritization skills.

*There is an opportunity for these contractors to train into the IT Support Center taking 100% phone calls on our help desk but that?s based on their performance and need after 4-6 month contract concludes.
*As far as the interview they will do a 60 minute in-person interview

If you are interested in this opportunity and you qualify please complete the following and send back with your updated resume.
Full Name:
First:
Middle:
Last:

Hourly Rate:
Day Phone #:
Evening Phone #
Cell Phone #

Availability:
Current City/State:
Work Status (US Citizen / Green Card / Others)
Requirement #: 46898-4821
Your resume in Word format along with your salary requirements to rsanderson@keystonecs.com

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Only candidates authorized to work in the USA will be accepted.

If this project does not match your exact skills perhaps you know of someone with the necessary experience and availability.
If so, please feel free to forward this email at your discretion.

Keywords: , Brooklyn Park , 46898-4821 - Technical Support Analyst, IT / Software / Systems , Minneapolis, Minnesota

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